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Chatbot Bott Stevens: How AI Enriches New Jersey Devils Fan Experience

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by Giorgi Kostiuk

5 hours ago


The New Jersey Devils have introduced Bott Stevens, an AI-driven chatbot aimed at enhancing fan engagement. This move promises fans real-time information and a more immersive game experience.

Bott Stevens Launch and Purpose

Named after Devils legend Scott Stevens, Bott Stevens will be available on the team’s official website during the 2024-25 season to enhance digital fan engagement. The AI agent uses Theta EdgeCloud's decentralized infrastructure to deliver real-time information on game schedules, tickets, stats, and merchandise, ensuring fans only receive verified data.

Chatbot Functionalities

Fans can ask Bott Stevens a range of questions, from match details to season statistics, and receive instant answers. The chatbot pulls data from official NHL sources to maintain accuracy and avoid misinformation. Powered by over 30,000 nodes from Theta EdgeCloud, it handles peak demands efficiently, like during playoffs, while offering historical highlights, game summaries, and updates on team events.

Future Development of Bott Stevens

The future development of Bott Stevens includes predictive analytics for fantasy sports and interactive fan engagement tools. Plans to integrate with customer service and CRM systems will enhance its functionality and autonomy, enriching the fan interaction and engagement experience.

The launch of Bott Stevens marks a significant advancement in fan engagement for the New Jersey Devils. By providing accurate and reliable information, the chatbot promises to enhance the fan experience and increase engagement.

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