Digital Helpers Transform Customer Service Approach

user avatar

by Giorgi Kostiuk

2 years ago

Virtual assistants are gaining popularity due to their capability to boost customer satisfaction and reduce service costs.

The Evolution of Virtual Assistants

Virtual assistants were initially used for simple transactions and providing information, but digital assistants, equipped with advanced natural language processing, can respond to more complex inquiries and perform routine tasks. A survey by IBM across 33 countries indicated that 99% of respondents reported increased customer satisfaction after integrating assistants.

Wider Adoption and Accessibility

Companies like Antix are making digital assistant technologies more accessible. With the development of hyper-realistic digital humans, they provide opportunities for creating personalized interactions that enhance customer engagement.

Digital Assistants: Speed and Security

Digital assistants offer 24/7 availability and reduced operational costs. They can serve multiple customers simultaneously and adapt to different languages and communication modes. Additionally, they minimize data breach risks by adhering to strict security measures.

Digital assistants continue to transform the approach to customer service by offering enhanced efficiency, personalization, and security.

Tier I

Sector: #18291

Sealed Hiding Place Room

Resource Cache

Resource Cache

Tier I

Requires 25% Tier Progress to Claim
Meme Cache

Meme Cache

Tier I

Requires 50% Tier Progress to Claim
Equipment Cache

Equipment Cache

Tier I

Requires 75% Tier Progress to Claim

After collecting, hiding places will be stored in your inventory and can be opened with Keys.

Other news

Samsung Wallet to Launch USDC Remittance Feature

Samsung Wallet will introduce a cross-border USDC remittance feature for eligible US Galaxy users, starting in the final week of October 2026.

user avatarDavid Robinson

Circle and Tereina Collaborate to Enhance Payment Systems with Stablecoins

Circle and SAP-backed Tereina have announced a partnership to integrate USDC and EURC payments into Tereina's enterprise payment infrastructure, starting with SAP Cloud ERP.

user avatarAndrew Smith

FCA Opens Crypto Authorisation Gateway for Firms

The Financial Conduct Authority (FCA) has opened its authorisation gateway for crypto businesses, starting the application period for compliance with new regulations effective October 25, 2027.

user avatarJacob Williams

Visa, BILL, and Billtrust Pilot AI Agents for Invoice Payments

Visa, BILL, and Billtrust have launched a pilot program to use AI agents for automating approved invoice payments through supplier portals.

user avatarZainab Kamara

Visa Introduces Stablecoin-Enabled Prefunding with Inyo Global

Visa has launched its stablecoin-enabled Visa Direct prefunding service in collaboration with Inyo Global, enhancing international money transfer efficiency.

user avatarSon Min-ho

Ripple Prime Introduces Perpetual Swaps for Institutional Clients

Ripple Prime introduces perpetual swaps for institutional clients, allowing them to trade derivatives referencing over 100 traditional markets.

user avatarAyman Ben Youssef

Important disclaimer: The information presented on the Dapp.Expert portal is intended solely for informational purposes and does not constitute an investment recommendation or a guide to action in the field of cryptocurrencies. The Dapp.Expert team is not responsible for any potential losses or missed profits associated with the use of materials published on the site. Before making investment decisions in cryptocurrencies, we recommend consulting a qualified financial advisor.