Drivers using the InDrive app have voiced their dissatisfaction over the low fares offered by passengers through the app. This issue is compounded by the challenging economic situation in the country and complaints about dwindling earnings.
Cases of Low Fares
According to orders seen by this reporter, passengers sometimes offer extremely low amounts for trips. For instance, a trip from Fatai Durosinmi-Etti Crescent in Victoria Island to Egbeda, covering a distance of 38.6 kilometers and lasting one hour and two minutes, was offered at 2,000 naira. Similar cases include a trip for 37.8 kilometers offered at 2,000 naira and a 30-kilometer trip offered at 4,000 naira.
Drivers' Criticism
Many drivers have expressed their dissatisfaction with the low fares and lack of substantial compensation in the trip offers. One driver, Ola, mentioned: 'Someone needs to sue InDrive because it is becoming worse every day. Some days I don't even go out because of the ridiculous amounts on the app.' Tunde shared a story of canceling a trip priced at 3,000 naira, deeming it clearly inadequate.
Possible Reasons for the Issue
The InDrive app allows passengers to set their own fares, giving drivers the option to accept or make counter offers. However, the recommended fare is often ignored or significantly reduced by passengers. Some drivers believe the app does not account for waiting time, favoring passengers more. Drivers have taken to social media to voice their frustrations and demand changes.
Drivers continue to express dissatisfaction with the low fares in the InDrive app. The issue requires immediate attention to find a fair solution, or drivers might move to other platforms.
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