In March 2025, BYDFi faced accusations from content creator ExtraVOD regarding alleged unfair practices on the platform. In response, BYDFi provided a detailed account of the situation.
Detection of Abnormal Trading Activity
On January 25, BYDFi detected abnormal trading activities linked to user ExtraVOD. After reaching the perpetual risk limit with his first account, he created a second one to bypass restrictions. The company reminded him of the user's agreement terms.
ExtraVOD's Admission and Subsequent Steps
On January 26, ExtraVOD admitted to creating a second account for frequent trading. BYDFi requested the removal of misleading content from his social media. On January 28-29, an agreement was reached after negotiations. All funds in ExtraVOD’s main account remained accessible, and deposit funds from the sub-account were merged into the main account.
Threats and Misinformation
In early March, ExtraVOD re-engaged, demanding profit funds from the sub-account. BYDFi support confirmed that all funds had already been returned to the main account per the January agreement. Between March 11-15, ExtraVOD threatened to expose the issue on social media and altered his stance, claiming the second account belonged to his family. He released a video urging followers to pressure BYDFi into returning the funds.
BYDFi emphasizes the importance of maintaining transparency and fairness for all users. Despite misinformation attempts, all legitimate funds of ExtraVOD were returned to his main account, and profit trades were voided due to rule violations. The company reserves the right to protect its reputation and pursue legal action if necessary.
