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How Uber is Using Web3 to Enhance Customer Acquisition Strategies

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by Giorgi Kostiuk

a day ago


Uber turns to Web3 technologies to solve challenges of traditional online marketing and improve customer acquisition strategies.

Traditional Ads Are Losing Effectiveness

Traditional online advertising is steadily losing its impact. Uber has noticed increased new user acquisition costs. Intensified competition has led to ad fatigue among consumers, who are tired of invasive ads. As more users employ ad blockers, engagement rates drop, forcing brands to spend more. Companies also face stricter privacy regulations and growing ad fraud, with an estimated $84 billion lost to fake ads in 2023.

Web3 Incentivizes User Engagement

Uber's solution is a new user acquisition strategy based on Web3 and the EarnOS application powered by the XION blockchain. It allows Uber to target rival users and offer them discounts in exchange for verifying their ride histories. This strategic targeting of already existing ride-sharing users is much more efficient. EarnOS also ensures user privacy through zero-knowledge proofs and allows users to maintain control over their data.

Blockchain Abstraction Is Key

Uber's campaign is feasible due to XION's innovations in blockchain abstraction. Users can now create accounts without the complexities of managing wallets or buying tokens, making Web3 far more user-friendly and accessible to the general public.

XION's abstraction technologies can transform digital marketing into a model based on incentivizing and targeting user engagement, aiding companies in achieving better customer acquisition results.

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