An incident involving a passenger attack in Lagos is linked to an inDrive driver, but the company denies any driver involvement.
Statement by inDrive
The ride-hailing company inDrive claimed that the robbery and assault on the passenger were not tied to their platform. According to the company's spokesperson, the ride did not occur through their application, as confirmed by an internal investigation. The company's comments surfaced following Technext’s inquiry about potential misconduct by drivers.
Details of the Incident According to the Victim
The victim, Pascaline, described in a video how the driver took a different route instead of the designated one, locked the windows and doors, threatened her with a knife, took her belongings, and inflicted knife wounds. She was rescued by a biker who helped her get home.
Public and Organizational Reaction
The chairman of the Amalgamated Union of App-based Transporters of Nigeria assured the victim that the perpetrator would be found. According to his statement, security services, the police, and the state government are involved in the investigation. inDrive detailed its security measures and driver controls in their response.
inDrive needs to continue cooperating with authorities to ensure passenger safety. This incident has highlighted the importance of rigorous checks and controls for all participants in ride-hailing services.
