The Know Your Customer (KYC) verification process on the Sidra Chain platform presents different experiences for users. Some encounter lengthy delays, while others navigate through verification swiftly and smoothly.
Responsiveness and Technical Issues
Reports indicate that some Sidra Chain users experience delays in the KYC verification process, which can last over a month. Problems such as blurry image submissions and strict verification rules contribute to these delays. Google Play Store reviews also mention issues with login and session validation, leading to mixed user experiences.
Security and Communication Challenges
While individual cases of security issues have been observed on the Sidra Chain platform, they do not appear to be widespread. For example, a Google Play user reported a loss of SDA tokens after connecting to MetaMask. Communication with users also varies: some receive prompt responses, while others remain unanswered.
Strength of Shariah Compliance
Shariah compliance is a key attraction of Sidra Chain, despite other challenges. Analysts note that Islamic verification requirements may also slow down KYC processing for some users.
Sidra Chain is at a crossroads. The challenges related to inconsistencies in operation and security threaten its unique Shariah-compliant positioning. Efforts to develop new solutions and the team's activity lay the groundwork for improvements that could transform current difficulties into success.
