Access Bank embarks on a major upgrade of its core banking system Flexcube, potentially affecting service availability for customers in February 2025.
Why Banking System Upgrades Are Necessary
Banking system upgrades aim to enhance performance and introduce new features, allowing banks to provide better services to their customers.
Customer Challenges During System Upgrades
While upgrades promise improvements, they can lead to temporary challenges for customers, as seen with Guaranty Trust Bank's upgrade in 2024. Many faced difficulties accessing their funds during these periods.
Advice for Access Bank Customers
Access Bank advises customers to plan their financial activities around the upgrade schedule. In case of necessity, the USSD code can be used for transactions, or alternative financial services can be explored.
Access Bank customers should prepare for temporary disruptions and follow bank recommendations to minimize potential challenges.
