Kraken, a prominent crypto exchange, uncovered an unusual fraud attempt where a scammer tried to hack a client's account while disguised with a rubber mask.
The Masked Fraudster and Red Flags
When the attacker attempted to regain access to the Kraken account, identity verification was the first step. Initially appearing ordinary, inconsistencies soon raised red flags. The scammer couldn't name the assets, prompting further verification via video call. It was then revealed that the attacker wore a rubber mask, bearing no resemblance to the account holder.
Kraken Exposes the Tricks of Identity-Hiding Scammers
Despite the absurdity of the attempt, it was not Kraken’s first encounter with masked fraudsters. Even with fake mustaches or disguises, these attempts rarely succeed due to Kraken’s well-trained staff. Chief Security Officer Nick Percoco highlighted the importance of strict identity checks and expressed concern that outsourced support might not be as diligent.
Kraken Share Tips on Personal Information Protection
Percoco emphasizes the need for user vigilance in account security. He suggests using two-factor authentication and FIDO2 for added protection. These hardware keys prevent users from entering credentials on fake sites, thus stopping hackers. The platform is highly dedicated to enhancing security awareness and actively fights online fraud.
The incident highlights the critical role of robust security protocols and the shared responsibility of exchanges and users in protecting information from evolving threats.
