Iran's largest cryptocurrency exchange, Nobitex, is restoring its services following a major hacking incident that led to financial losses and security issues.
Gradual Restoration of Services
Nobitex has begun limited user access to accounts after a hacking incident that caused approximately $90 million in damages. In an official statement, the exchange noted, 'Step-by-step wallet access has begun,' emphasizing that the rollout will be cautious to ensure security and system integrity. A mandatory identity verification process is required for all users seeking to access their wallets before they can view balances or utilize trading, deposit, and withdrawal services.
User Security Concerns
Nobitex's recovery efforts follow a significant security crisis earlier this month. While the exchange has not publicly disclosed the full scale of the breach, sources suggest that the company has faced $90 million in potential losses, which includes frozen user funds and lost trading capacity. Users were advised that previous deposit addresses are no longer valid to avoid further losses.
User Support and Transparency
Nobitex's customer support remains active through live chat and phone lines; however, the company cautions that ongoing crises and complex re-verification processes may lead to slow responses. The exchange has issued multiple updates regarding its recovery efforts, thanking users for their patience and pledging to prioritize safety and data integrity as the platform comes back online.
Nobitex is striving to restore trust among its user base by implementing restrictions on old addresses and ensuring verification processes to minimize the fallout from the recent incident.
