1. Tech Builders’ Responsibility
2. Need for Better Communication with Authorities
3. Moving Forward: A Stronger and Safer Platform

On September 5, 2024, Telegram CEO Pavel Durov shared a detailed post following his arrest in France. He addressed the incident, criticizing the decision to hold tech builders accountable for user actions, while also acknowledging the need for improved communication with authorities.

Tech Builders’ Responsibility

Durov's strongest criticism was aimed at the French authorities for pursuing legal action against him as a tech builder. He emphasized that holding a CEO responsible for the illegal activities of third parties using the platform sets a dangerous precedent for innovation. “Using laws from the pre-smartphone era to charge a CEO with crimes committed by third parties on the platform he manages is a misguided approach,” Durov stated. He warned that such actions could deter future innovators from building new technologies due to fear of personal liability. Durov emphasized that building technology is already complex, and personal liability for misuse would stifle innovation across the industry. He urged regulators to rethink how they approach these cases, suggesting that legal actions should target the service rather than individuals responsible for creating the technology.

Need for Better Communication with Authorities

While defending Telegram’s privacy policies and its resistance to authoritarian demands, Durov admitted that there are areas where Telegram can improve its interaction with law enforcement. He acknowledged that there may be confusion regarding how authorities can reach Telegram for urgent matters, which is something the company will work on addressing. “Even the fact that authorities could be confused by where to send requests is something that we should improve,” Durov said. He assured that Telegram has been committed to transparency and regularly takes down harmful content, but the rapid growth of the platform has posed challenges. Durov also highlighted how Telegram has worked with several countries to establish hotlines and other communication channels. He reiterated the platform’s commitment to maintaining a balance between privacy and security, while acknowledging the need for better internal processes.

Moving Forward: A Stronger and Safer Platform

Durov concluded by expressing optimism that the events of August 2024 will ultimately lead to a safer and stronger Telegram. He committed to improving moderation processes and maintaining open dialogue with regulators while upholding the platform’s core principles of protecting user privacy. “I hope that the events of August will result in making Telegram — and the social networking industry as a whole — safer and stronger,” Durov stated, adding that Telegram has already started internal improvements to better manage user safety and moderation.

Pavel Durov's statement following his arrest in France highlights the importance of rethinking the approach to legal accountability for tech leaders, improving communication with authorities, and continuing efforts to enhance user safety and privacy.