A recent incident in Nigeria highlights payment issues through the Ministry of Interior's portal. An entrepreneur faced financial difficulties after making a payment for a certificate that was never delivered.
Payment and Conflict History
On May 28, 2025, Nigerian business owner Owoyemi Segun paid ₦150,000 through the Interior Ministry's online citizenship portal using a vendor called eCitibiz. This payment was for a bachelorhood attestation certificate needed by the father of a groom planning to marry in Turkey. However, after the payment was processed, issues arose. When Segun followed up for the certificate, he was informed the Ministry was changing vendors. This led to community unrest.
Response from the Ministry of Interior
Despite the payment being successfully processed by Remita and credited to the Ministry's account, no certificate was issued. Segun reached out to a Ministry staffer, Barrister Nonye, who indicated the issue related to a 'former' account. This raises accountability concerns regarding the Ministry's operations and the user experience on their portal.
Social Consequences and Expectations
The situation had serious implications for Segun, including financial distress and pressure from the community demanding the elderly man's money back. He expressed concerns about his family’s financial stability and the potential impact on his business. Segun continues to seek a resolution and demands either the certificate or a refund.
This incident raises critical questions regarding transparency and accountability in government operations in Nigeria. As Segun awaits a resolution, his story serves as a reminder of the potential repercussions of ineffective governance.
