Cryptocurrency exchange Phemex has temporarily suspended withdrawals from its hot wallet due to a security check. This measure aims to enhance user security.
Hot Wallet Investigation
Phemex is investigating a report involving its hot wallet used for daily operations. Withdrawals have been temporarily suspended to allow for a thorough inspection and enhancement of security measures.
Cold Wallet Security
It is important to emphasize that Phemex’s cold wallets remain fully secure. User funds are primarily stored in cold wallets, which can be transparently verified at: https://phemex.com/proof-of-reserves.
Compensation and Updates
To address any inconveniences caused, Phemex is preparing a compensation plan, which will be announced shortly. All updates on the situation will be communicated through official channels.
Phemex remains steadfast in its mission to provide a seamless and trusted trading environment. Additional updates will be shared as the situation evolves.