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Proactive Chatbots from Meta: A New Era of User Interaction

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by Giorgi Kostiuk

5 hours ago


Meta has announced the development of proactive chatbots that will change how users interact with their services. These advancements in artificial intelligence raise questions about safety and data privacy.

How Meta's Proactive Chatbots Work

Meta is developing proactive chatbots that can send unsolicited messages to users. For example, a chatbot named 'The Maestro of Movie Magic' might initiate a conversation with, 'I hope you're having a harmonious day! I wanted to check in and see if you've discovered any new favorite soundtracks?' According to leaked information, Meta is collaborating with Alignerr to train these chatbots, designed to engage users based on prior discussions. They will send follow-up messages only within 14 days of the last contact, provided the user sent at least five messages.

Evolution of AI Companions and User Engagement

The technology behind Meta’s proactive chatbots is similar to offerings from other startups like Character.AI and Replika, which create AI companions. Meta aims to foster 'meaningful conversations' and increase user engagement, which is also tied to their ad-based business model. The new chatbots open additional avenues for interaction.

Promises and Risks of Generative AI

Meta anticipates significant revenue growth from its generative AI products. Court documents suggest the company projects revenues of $2 to $3 billion by 2025 and up to $1.4 trillion by 2035. However, increased user engagement carries risks. For instance, Character.AI faces a lawsuit following an incident involving one of its bots. Meta stresses that its chatbots' responses may be inaccurate and should not be relied upon for professional advice.

The future of Meta's proactive chatbots promises new horizons in user interaction with technology, while also raising important questions about safety and ethical considerations in the use of artificial intelligence.

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