PwC has launched a new operating system for AI agents that promises to streamline business integration and enhance performance.
PwC Advances AI Agent Usage
The London-based firm PwC has released an operating system for AI agents, serving as an enterprise-level command center. This system will improve AI agents' efficiency and scaling. PwC announced that it will enable the creation of more advanced and larger multi-agent systems. AI agents embedded within various platforms often face communication and scaling issues, which the new PwC OS aims to resolve by integrating agents into coherent and scalable ecosystems.
Innovative Client Solutions
PwC has provided its clients with various AI-powered solutions that improved user engagement and satisfaction. This included an AI-driven omnichannel contact center, reducing call times by 25% and decreasing call transfers by 60%.
Big Companies Invest in AI
Major audit firms like PwC are heavily investing in AI and automation. PwC has partnered with C3 AI to facilitate AI-driven business transformations. Other companies such as KPMG, EY, and Deloitte are also engaging in AI implementation across their operations.
AI technologies and their integration into business processes are becoming an essential part of modern corporate operations, with companies like PwC actively developing tech-driven solutions to provide effective and productive client outcomes.
