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Trezor Alerts Users of Phishing Emails Mimicking Customer Support

Trezor Alerts Users of Phishing Emails Mimicking Customer Support

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by Giorgi Kostiuk

3 hours ago


Hardware wallet producer Trezor has warned users about a new phishing campaign mimicking support responses.

Description of the Phishing Attack

On Monday, in a post on platform X, Trezor stated that "attackers abused our contact form to send scam emails appearing as legitimate Trezor support replies." The company reminded users not to share wallet backups, which should remain "private and offline." Trezor confirmed that it will never ask for wallet backups, emphasizing that these emails may appear legitimate but are not.

General Security Tips

The firm noted that the issue has now been contained, clarifying that no email breach had occurred. Attackers submitted requests to the support system on behalf of affected users, triggering automated replies. Trezor assured that its "contact form remains safe and secure."

Market Situation

Phishing attacks are a common issue in the cryptocurrency industry. For instance, a recent case where a victim lost $2.6 million due to such an attack underscores the need for user vigilance. Other platforms, like CoinMarketCap and Cointelegraph, have also faced similar threats.

In light of the growing threat of phishing attacks, it is crucial for users to remain vigilant and safeguard their sensitive information.

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