Trezor, a well-known cryptocurrency wallet provider, has confirmed an incident involving fraudulent email scams where attackers pretended to be customer support.
Fraudulent Emails from Trezor
In an update, Trezor stated that "attackers abused our contact form to send scam emails appearing as legitimate Trezor support replies." These emails are aimed at misleading users, despite their convincing appearance.
Security Guidelines for Users
Trezor reiterated a paramount security rule for all users: "NEVER share your wallet backup — it must always stay private and offline. Trezor will never ask for your wallet backup."
Importance of Continuous Vigilance
The company has confirmed that "The issue has been contained," signifying that the vulnerability in their contact form has been resolved. Nevertheless, Trezor stressed the ongoing need for caution: "Security is a continuous process. Stay vigilant."
Trezor users and the entire cryptocurrency market should remain cautious and always prioritize the security of their private keys and recovery phrases.
