A recent data breach at Coinbase has affected over 69,000 users, marking one of the largest incidents in cryptocurrency history. This breach resulted from bribery tactics used by hackers to gain access to sensitive information.
Overview of the Data Breach
Coinbase publicly disclosed the users' data compromise on May 15, with potential losses reaching up to $400 million. The hackers used bribery to access user personal data through the call center.
Connection to TaskUs and Call Center
The call center involved is operated by TaskUs, which has been handling Coinbase's customer support since 2017. In January 2025, shortly after the breach was announced, TaskUs laid off 226 employees from the Indore facility.
Consequences of the Incident
Coinbase responded by offering a reward for information leading to the hackers' arrests. Simultaneously, a class-action lawsuit has been filed in New York against TaskUs for negligence in data protection. The incident raises significant questions about data security in outsourcing.
The Coinbase data breach highlights the cybersecurity vulnerabilities present in outsourcing companies. It's crucial for organizations to reevaluate their data protection strategies to prevent similar incidents.
