Atomic Wallet Denies User's Claim of Lost Monero Funds

Atomic Wallet Denies User's Claim of Lost Monero Funds

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by Lucas Weissmann

9 months ago

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Atomic Wallet is facing scrutiny after a user reported losing a significant amount of Monero tokens on its platform. The wallet provider has responded to the claims, stating that they cannot verify the user's allegations due to a lack of supporting evidence and absence of a formal support ticket. The source notes that this situation has raised concerns among other users regarding the security of their assets.

Controversy Over Monero Balance Drop

The controversy began when a user, identified as Nicolas van Saberhagen, claimed that his Monero balance inexplicably dropped to zero while using the Atomic Wallet app. He reported that 633 XMR, valued at approximately $479,000, was sent to the same address in multiple transactions, yet the app displayed a message assuring users that their funds were secure during the incident.

Atomic Wallet's Response

Atomic Wallet has indicated that they have flagged unusual activity related to this claim and noted that they have not received any direct communication from van Saberhagen through their official support channels. The company reiterated that it operates as a non-custodial wallet, meaning users retain control of their assets through their own private keys. They expressed willingness to investigate the situation further, provided the user reaches out to their support team directly.

Recent events surrounding Atomic Wallet's security issues have drawn attention to the cryptocurrency market, where speculation about Coinbase potentially listing the NIGHT perpetual contract has emerged. For more details, see read more.

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