Amazon has announced the launch of its AI-powered shopping assistant, Rufus, in India, beginning with a beta version for select users. A wider rollout is planned for a later stage.
Rufus Beta Rollout
According to Amazon's official announcement, the Rufus beta version is being launched today for a set of customers via the Amazon mobile app. The assistant will be gradually rolled out to everyone in the coming weeks. This launch follows its success in the US market. Amazon states that they have been using AI for over 25 years, including Alexa’s conversational abilities and AI-generated reviews.
Advantages of Rufus
Amazon highlighted in its official release that Rufus can significantly improve responses by offering products that meet customer needs. Rufus helps not only with basic questions but also with conducting more general product research, including recommendations for buying phones, laptops, and other products.
Features and Prospects
Customers can search for products based on specific events, purposes, or other use cases. Interestingly, users can ask for the ingredients needed to make their favorite delicacy, and Rufus will list them out. Rufus can also compare different products to analyze their features, helping customers choose the right product. However, Amazon acknowledges that it's still early days for generative AI and that the technology won’t always be accurate. “We will keep improving our AI models and fine-tune responses to continuously make Rufus more helpful over time,” Amazon stated.
The launch of the AI assistant Rufus in India marks an important step for Amazon in enhancing the shopping experience for its users. With continued development and improvement of AI models, Rufus promises to become an even more valuable tool for shoppers.
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