- Bolt's New Safety Features
- Driver Reactions and Safety Concerns
- Verification Details and Future Development
Bolt has launched a new rider verification feature in Nigeria as part of its efforts to build driver-passenger trust and ensure safer rides.
Bolt's New Safety Features
Leading ride-hailing company Bolt has announced the launch of a new rider verification feature in Nigeria. This feature will allow passengers to verify their identity, enhancing trust between drivers and passengers and ensuring safer rides.
Driver Reactions and Safety Concerns
The rider verification feature has been launched 10 months after its initial announcement amid driver demands for stricter safety standards. Drivers are concerned about the lack of mandatory passenger verification, which they believe exposes them to dangers. Bolt explained that the current phase of verification acts as a test, and based on user feedback, it will decide if the verification will become mandatory.
Verification Details and Future Development
Riders opting for verification will need to take a selfie and upload an identification document. The verification process takes a few seconds or minutes and is only available in the latest version of the Bolt app. The company plans to monitor user feedback and decide on the future development of this feature.
Bolt's new rider verification feature in Nigeria marks an important step towards ensuring safety and trust between drivers and passengers. The company will continue to monitor and improve this feature based on user feedback.
