Coinbase Promises Enhanced Support: Armstrong Apologizes for Solana Delays

user avatar

by Giorgi Kostiuk

2 years ago

Brian Armstrong, Coinbase's CEO, publicly apologized for the Solana transaction issues caused by platform glitches. He promised to enhance support and scale infrastructure to prevent similar problems in the future.

Apologies from Coinbase for Solana Glitches

In a post on X on January 22, Armstrong admitted that the Solana transaction backlog was addressed, adding that transactions should now process quickly. He apologized for any inconvenience caused to users who faced transaction cancellations or delays.

Apologies for the trouble with your transactions. We have triaged the Solana backlog, and transactions should generate quickly again.Brian Armstrong

Plans for Infrastructure Improvement

Armstrong acknowledged the need for better Solana support and noted that Coinbase needs to upgrade its infrastructure and provide native support for common use cases like DEX/memecoin trading.

Reactions from the Crypto Community

The crypto community remains skeptical. One user, @PAGANDWOLF, pointed out that the platform had many years to address these issues and prepare for surges in activity like those seen in past bull markets. Armstrong noted that the increased activity is beneficial for the ecosystem but admitted the need to improve customer service during high demand.

Coinbase aims to enhance its platform to avoid such issues in the future. The company's CEO emphasized the importance of high-quality customer service, especially during periods of increased demand for Solana.

Tier I

Sector: #18291

Sealed Hiding Place Room

Resource Cache

Resource Cache

Tier I

Requires 25% Tier Progress to Claim
Meme Cache

Meme Cache

Tier I

Requires 50% Tier Progress to Claim
Equipment Cache

Equipment Cache

Tier I

Requires 75% Tier Progress to Claim

After collecting, hiding places will be stored in your inventory and can be opened with Keys.

Other news

Birdeye Unveils Peak, a New Terminal for Institutional Crypto Research

Birdeye has launched Peak, a new terminal aimed at institutional crypto researchers, consolidating various data and analysis services into one professional workspace.

user avatarMaya Lundqvist

Google Implements New Advertising Policy for Crypto Providers in UAE

Google has announced new licensing and certification requirements for crypto exchanges and software wallet providers targeting customers in the United Arab Emirates.

user avatarLeo van der Veen

Meta's Board Approves New Class of Nonvoting Stock

Meta's board has approved the creation of Class C nonvoting shares to be distributed to existing Class A and Class B shareholders, effective January 19, 2027.

user avatarLi Weicheng

Meta's Financial Strategy Ensures Founder Control

Meta's financial strategy includes plans to potentially raise hundreds of billions in equity while ensuring Mark Zuckerberg retains control over the company.

user avatarAisha Farooq

BitGo Introduces BitGo Labs to Innovate in AI and Cryptocurrency

BitGo has launched BitGo Labs to develop AI-integrated applications for its digital asset infrastructure, starting with the Gokubu app.

user avatarTenzin Dorje

TRON Solidifies Its Position as a Leading Blockchain Network for Stablecoin Settlement

In Q3 2026, TRON reinforced its position as a leading blockchain network for stablecoin settlement, achieving trillions in transaction volume and a record supply of USDT.

user avatarBayarjavkhlan Ganbaatar

Important disclaimer: The information presented on the Dapp.Expert portal is intended solely for informational purposes and does not constitute an investment recommendation or a guide to action in the field of cryptocurrencies. The Dapp.Expert team is not responsible for any potential losses or missed profits associated with the use of materials published on the site. Before making investment decisions in cryptocurrencies, we recommend consulting a qualified financial advisor.