Coinbase Promises Enhanced Support: Armstrong Apologizes for Solana Delays

user avatar

by Giorgi Kostiuk

2 years ago

Brian Armstrong, Coinbase's CEO, publicly apologized for the Solana transaction issues caused by platform glitches. He promised to enhance support and scale infrastructure to prevent similar problems in the future.

Apologies from Coinbase for Solana Glitches

In a post on X on January 22, Armstrong admitted that the Solana transaction backlog was addressed, adding that transactions should now process quickly. He apologized for any inconvenience caused to users who faced transaction cancellations or delays.

Apologies for the trouble with your transactions. We have triaged the Solana backlog, and transactions should generate quickly again.Brian Armstrong

Plans for Infrastructure Improvement

Armstrong acknowledged the need for better Solana support and noted that Coinbase needs to upgrade its infrastructure and provide native support for common use cases like DEX/memecoin trading.

Reactions from the Crypto Community

The crypto community remains skeptical. One user, @PAGANDWOLF, pointed out that the platform had many years to address these issues and prepare for surges in activity like those seen in past bull markets. Armstrong noted that the increased activity is beneficial for the ecosystem but admitted the need to improve customer service during high demand.

Coinbase aims to enhance its platform to avoid such issues in the future. The company's CEO emphasized the importance of high-quality customer service, especially during periods of increased demand for Solana.

Tier I

Sector: #18291

Sealed Hiding Place Room

Resource Cache

Resource Cache

Tier I

Requires 25% Tier Progress to Claim
Meme Cache

Meme Cache

Tier I

Requires 50% Tier Progress to Claim
Equipment Cache

Equipment Cache

Tier I

Requires 75% Tier Progress to Claim

After collecting, hiding places will be stored in your inventory and can be opened with Keys.

Other news

AI Agent Successfully Bypasses CAPTCHA Tests, Exposing Weaknesses

AI agent named Gary successfully bypassed CAPTCHA tests on over 50 Discord servers, revealing vulnerabilities in traditional verification methods.

user avatarAisha Farooq

Solo's Human Verification SDK Now Powers JellyJelly

Solo's human verification SDK is now integrated into JellyJelly, ensuring each account belongs to a real person without the need for government IDs.

user avatarTenzin Dorje

Payward Reports Recovery Signs Amid Annual Revenue Decline

Payward reports signs of recovery in Q3 despite annual revenue decline, with a 12% increase in platform margin attributed to improved trading activity and expanded client services.

user avatarElias Mukuru

Payward's Financial Services Expansion Mitigates Trading Revenue Losses

Payward has expanded its financial services operations to mitigate losses from declining trading revenue, now accounting for 52% of its total platform margin.

user avatarMohamed Farouk

Payward Experiences Revenue Decline Due to Weaker Crypto Trading

Payward, the parent company of Kraken, reported a 12% decline in total platform margin for Q3 2026, attributed to weaker market activity affecting transaction fees.

user avatarBayarjavkhlan Ganbaatar

Bitcoin ETFs See Major Withdrawals Amid Market Decline

Bitcoin ETFs experienced significant net withdrawals of approximately $477 million on November 13, indicating weakening institutional demand amid a declining market.

user avatarDiego Alvarez

Important disclaimer: The information presented on the Dapp.Expert portal is intended solely for informational purposes and does not constitute an investment recommendation or a guide to action in the field of cryptocurrencies. The Dapp.Expert team is not responsible for any potential losses or missed profits associated with the use of materials published on the site. Before making investment decisions in cryptocurrencies, we recommend consulting a qualified financial advisor.