A recent case of successful recovery of frozen crypto assets highlights the importance of specialized services for supporting victims of cybercrime.
Case of Frozen Assets via Changelly
A user working with Ledger Live initiated four USDT-to-BTC swaps in March 2025 via Changelly's built-in integration. The total transaction amount was $5.4 million, and all transfers were correctly executed and confirmed. However, no Bitcoin was delivered, and the funds vanished.
Response from Support and Turn to StealthGate
Facing constant automated replies and lack of reactions, the user went through all official procedures: submitted tickets, completed KYC, and provided proof of fund origin. Eventually, after exhausting all options, he reached out to StealthGate, a service specialized in incident handling.
Precedent for Future Recovery Cases
The StealthGate team conducted a thorough technical investigation and identified where the swaps were blocked. Within weeks, all $5.4 million were returned to the user's wallet, setting an important precedent and providing hope for future users facing similar issues.
This case underscores the possibility of recovering frozen crypto assets through specialized services, offering hope for many users who encounter similar problems.
