Ebunoluwa Ade-Taiwo, a product marketing specialist, discusses her experiences and strategies in fostering engaged communities within Web3. Her approach transforms the perspective on community as a marketing element.
The Significance of Community in Marketing
Ade-Taiwo argues that community is not merely a support channel or a marketing opportunity but a foundational block for sustainable product adoption. This perception not only accelerates user acquisition but also transforms retention strategies.
User Engagement Strategies
Ade-Taiwo employs a structural co-creation approach, involving active users during behavioral analysis. For instance, community members test product upgrades before launch, and their feedback helps make real-time adjustments, significantly reducing support inquiries post-launch.
Long-term Outcomes of Collaboration
Retention campaigns utilizing reputation-based rewards systems demonstrate the effectiveness of this approach. Participants achieving 'Alpha Trader' status receive subsidies on transaction fees, contributing to a 22% retention increase. Public roadmap debates and transparent treasury allocations enhance trust, leading to a 35% decrease in trust-related support tickets.
Ebunoluwa Ade-Taiwo's work highlights that collaborating with users not only enhances products but also cultivates a community that serves as the foundation for long-term success in decentralized ecosystems.