At its annual Users Group Meeting in Verona, Wisconsin, Epic Systems introduced numerous new software features, including 200 innovative AI solutions.
Overview of New Features
Epic's CEO Judy Faulkner discussed plans to combine human intelligence and curiosity with the capabilities of generative AI. The company is known for its electronic health record (EHR) platform serving approximately 280 million Americans.
Epic Assistants: Emmie, Art, and Penny
Epic introduced the Emmie assistant for answering patient inquiries in the MyChart portal. The assistants Art and Penny focus on clinicians and the business side of healthcare, respectively, assisting with documentation and insurance processes.
Epic and Microsoft's Partnership
Epic and Microsoft have collaborated for over 20 years to develop new AI features aimed at streamlining healthcare documentation. Microsoft's existing solutions for automatic visit note-taking will significantly assist healthcare providers.
Epic Systems' new features and partnerships focus on enhancing healthcare quality and streamlining tasks for both providers and patients, continuing the company's strategy of integrating innovative technologies into healthcare systems.