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Polygon Labs Clarifies Issues After Data Freeze on Polygonscan

Polygon Labs Clarifies Issues After Data Freeze on Polygonscan

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by Giorgi Kostiuk

19 hours ago


Recent discrepancies in data display on Polygonscan have sparked discussions about a potential network failure in Polygon. Polygon Labs quickly dispelled these rumors.

Causes of Data Display Issues on Polygonscan

Polygon Labs stated that the temporary absence of new data on Polygonscan was due to a display glitch during a backend update, not a failure of the network itself. For over an hour, users observed what appeared to be a complete halt in block production, while blocks were actually being created throughout that period.

Impact on RPC Providers and Applications

The issue also brought attention to RPC providers, which facilitate user and application interactions with the blockchain. Polygon Labs clarified that some providers might need to update their configurations to remain aligned with recent updates. While the core Polygon protocol remained unaffected, some dApps relying solely on outdated RPC infrastructure may have encountered delays or user interface anomalies.

Previous Incidents and Lessons for Users

Incidents involving display anomalies are not uncommon. In February 2023, Polygonscan also showed zero blocks for a period of time while the network continued to operate. This incident prompted Polygon Labs to start communicating more proactively about explorer performance versus blockchain health. The company recommended users not rely solely on one block explorer and to seek out alternative resources, such as native validator dashboards and network monitoring APIs.

Incidents like this highlight the reliance of blockchain ecosystems on third-party tools for visibility into the network's state. Users should be aware of alternative information sources to maintain confidence in their applications.

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