In a significant move to modernize its operations, the Nigerian Postal Service (NIPOST) has launched a new digital payment system in partnership with Paystack and Sendbox. This initiative, unveiled in Abuja, aims to enhance the efficiency of payments for inbound postal items, reflecting the rapid growth of e-commerce in Nigeria. According to the assessment of specialists presented in the publication, this development is expected to streamline transactions and improve customer satisfaction.
Real-Time Duty Calculation
The newly introduced platform features real-time duty calculation, enabling customers to know their payment obligations instantly. Additionally, it allows for seamless online payments, eliminating the need for physical transactions at post offices, which often involve long queues and unexpected fees.
Integrated Delivery Tracking
Moreover, the system includes integrated delivery tracking, providing users with the ability to monitor their parcels throughout the delivery process. This innovation is expected to significantly improve customer experience and streamline logistics operations in Nigeria's evolving postal landscape.
In contrast to NIPOST's recent digital payment initiative, a discussion hosted by Technext focused on Nigeria's internet service landscape, addressing key challenges and potential solutions. For more details, visit read more.
