OpenAI has unveiled a new feature in ChatGPT called ChatGPT Health, which allows users to connect their medical records and wellness data. This announcement has sparked concerns among experts and advocacy groups regarding the handling of personal data, particularly in the sensitive realm of health information. The document provides a justification for the fact that privacy issues are paramount when dealing with such sensitive data.
OpenAI Introduces ChatGPT Health
The San Francisco-based AI company emphasized that ChatGPT Health, developed in collaboration with physicians, is intended to support users in understanding their health rather than diagnosing or treating conditions. OpenAI reassured users that the tool will only provide general health information and will not offer personalized medical advice. For more complex inquiries, it will highlight potential risks and recommend consulting with healthcare professionals.
Concerns Over Data Handling
This feature comes in the wake of OpenAI reporting that over 1 million users discuss suicide with the chatbot weekly, raising alarms about the need for secure and responsible data handling. Experts, including JB Branch from Public Citizen, have pointed out that even with privacy safeguards, consumers often lack adequate consent and control over their data, especially when it comes to sensitive health information.
Data Protection Measures
OpenAI stated that health data within ChatGPT Health is encrypted by default and stored separately from other conversations, ensuring it is not used to train its models. However, Andrew Crawford from the Center for Democracy and Technology highlighted that many users mistakenly believe their health data is protected simply due to its sensitivity, not realizing that protections vary based on who holds the data. He noted that the absence of comprehensive federal privacy laws places the onus on consumers to navigate their comfort levels regarding data handling.
Availability of ChatGPT Health
ChatGPT Health will initially be available to a limited group of users, with a waitlist open for those outside the EU and UK. Broader access is expected in the coming weeks, although OpenAI's announcement did not mention support for Google or Android devices.
In a recent development, OpenAI partnered with Instacart to enhance grocery ordering through ChatGPT, showcasing AI's role in everyday tasks. This collaboration contrasts with the concerns raised about data handling in OpenAI's new health feature. For more details, see grocery orders.
